Resources/Case Studies/Vision Technologies
Case study · IT solutions provider

Healthcare Cloud gave Vision Technologies one platform for its EMR solution.

How an IT solutions provider serving the UAE, Middle East and India replaced rigid, siloed on-premise infrastructure with a centralised, analytics-ready platform for ClinicSoft — its electronic medical record management solution.

UAE · Middle East · IndiaClinicSoft · EMR managementHealthcare CloudIndependent software vendor
700+ clinics
Running on the solution
3,000 doctors
Supported day to day
Centralised
One platform, not silos
Analytics-ready
Insight from operational data
At a glance
Customer
Vision Technologies · IT solutions provider
Product
ClinicSoft · EMR management solution
Served
700+ clinics and 3,000 doctors
Platform
Healthcare Cloud, fully managed
Offices
UAE · Middle East · India

Customer overview

Vision Technologies is a leading IT solutions provider with offices across the UAE, Middle East and India. Among its portfolio is ClinicSoft, a comprehensive electronic medical record management solution for hospitals, clinics and other healthcare service providers.

ClinicSoft covers appointment scheduling, patient management, electronic charting, billing and invoicing — and currently helps over 700 clinics and 3,000 doctors streamline their healthcare value chain.

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The challenge

Serving an expanding base of healthcare providers across the Middle East and UAE meant the infrastructure bill grew with every new customer.

Capital expenditure on every expansion
Growth was funded through capex for more IT infrastructure, spent ahead of the demand it was meant to serve.
Rigid, siloed on-premise estate
Distributed on-premise infrastructure drove operational cost and resource wastage, and blocked a scalable standardised foundation for the application.
Constant compliance upkeep
Monitoring and upgrading to meet evolving regional regulation consumed time and people that belonged on the product.

The solution

Healthcare Cloud gave the digital health solution provider a centralised platform to host and extend its application to customers — with intelligent analytics tools over the operational data underneath it.

Healthcare Cloud · centralised hosting
One platform to host ClinicSoft and extend it to every customer, replacing distributed silos.
Intelligent analytics
Vast amounts of operational data made simpler and faster to process for insight.
Dynamically scalable, always-on infrastructure
Up-to-date architecture that grows with the customer base without a capex cycle.
Complete regional compliance
Compliance with regional regulation maintained on the platform, not by the product team.

The application became a SaaS product on a standardised foundation — and the operational data behind it became something the business could sell insight from.

The result

By leveraging Healthcare Cloud to SaaS-ify its application, Vision Technologies was able to:

Centralise and streamline data management
Harness data for operational insights
Gain increased agility and flexibility
Empower customers to deliver personalised patient care and experiences
Reduce IT operational and maintenance costs
Stay ahead of evolving regulatory compliance
Improve collaboration among teams
Augment the application with data-driven insights
Give customers insightful patient trends and insights

Testimonial

“Healthcare Cloud in synergy with CloudHost’s expertise, experience and exceptional customer assistance has ensured that even the smallest of operational issues and concerns are addressed. Their forward-thinking approach continues to ensure that our application is always backed by an updated and optimised IT infrastructure tailored to help us meet our business and innovation targets. It has been a pleasure working with them and we look forward to establishing new benchmarks in the UAE healthcare industry.”
Vinodh Kumar Duvuru · CEO · Vision Technologies
Why the platform fit

Data centres in Abu Dhabi, Dubai, Saudi Arabia and Bahrain, a partner ecosystem of regional and global innovators, and a single-window platform for independent software vendors — scale and innovate without managing complex and expensive IT infrastructure. See data residencyand theTrust Centre.

Is on-premise infrastructure holding back your healthcare innovation goals?

Talk to us about how Healthcare Cloud can carry your platform — and what it frees your team to build instead.