Experiences/Cloud Operations Experience
For IT & platform teams

Operations that run themselves

Provisioning, monitoring, security, backup, governance and lifecycle management — automated by the YallaCloud Platform and operated by our engineers as a single experience.

2–4 weeksTypical onboarding to full managed operations
24/7Engineers on your escalation path, not a ticket queue
OneConsole, bill and SLA across every environment
What's included

Six disciplines. One accountable operating model.

You keep architectural control. We take the operational load — and the accountability that comes with it.

01
Provisioning & lifecycle

Landing zones, policies and workloads deployed from maintained templates.

Infrastructure as code, owned by us
02
Security operations

Hardening baselines, posture management, patching and identity controls kept current.

Managed detection available
03
Backup & recovery

Protection policies, immutable copies, tested restores and DR orchestration.

Quarterly restore evidence
One
operating model
Architecture stays yours
Operations stay with us
04
Observability

Unified monitoring, alerting, log retention and capacity forecasting across clouds.

Dashboards you can share upward
05
Governance

Policy-as-code, change control, drift detection and audit-ready reporting.

Continuous compliance posture
06
FinOps

Cost visibility, budgets, anomaly alerts and rightsizing recommendations from Noura.

Monthly optimisation review
Operations experiences

Six experiences. Ready to order.

Each combines the platform services and specialists required to deliver a measurable operating outcome. Choose in CloudSouq; we assemble and run it.

01Always-On EstateUptime you don't chaseIn CloudSouq
02Change & Compliance AssuranceAudit-ready every quarter
03Protected EstateRecovery you have tested
04Guarded EstateDwell time in minutes
05Data Layer AssuranceQueries and restores, both fast
06Connected EstateOne owner for the path
01In CloudSouq

Always-On Estate

Continuous visibility with someone accountable for acting on it — telemetry, alert triage and response run as one service.

What's combined
Obersva Monitoring
Cloud Operations
24/7 NOC Response
Uptime you don't chase
Prefer to run operations yourself? The underlying services are also available individually from theplatform catalogue.
Coverage

Clear ownership. Total visibility. Zero blind spots.

Who does what is written into the contract — and every action lands in evidence you can read.

Noura
Noura watches continuously

Noura flags cost spikes and configuration drift the day they happen — with the fix ready to approve.

Compute & storage
YallaCloud runsCapacity planning, patching, lifecycle and performance tuning.
You seeUtilisation and cost per service
Network & edge
YallaCloud runsConnectivity, segmentation, load balancing and edge protection.
You seeTopology and traffic reporting
Security
YallaCloud runsBaselines, vulnerability remediation and 24/7 detection and response.
You seePosture score and incident log
Data protection
YallaCloud runsBackup policy, retention, restore testing and DR orchestration.
You seeRestore and drill evidence
Platform services
YallaCloud runsKubernetes, databases and middleware operated to version currency.
You seeRelease and upgrade calendar
Cost & governance
YallaCloud runsBudgets, tagging, policy enforcement and optimisation actions.
You seeForecast versus actual, monthly
Written ownership
Continuous visibility
Fixes ready to approve
Onboarding timeline

Weeks, not quarters.

From your estate today to fully managed operations — in weeks.

Week 1
Discovery & access
Current estate, tooling and escalation paths mapped; read access established.
Weeks 1–2
Baseline & instrumentation
Monitoring, backup and security baselines applied; shared dashboards stood up.
Weeks 2–3
Runbook handover
Change, patch and incident runbooks agreed; our engineers join your on-call rota.
Week 4+
Managed operations
24/7 operations run live; monthly optimisation and compliance evidence begin.
Define the operating model

Show us your current operating model.

We'll map what moves to automation, what moves to us, and what stays with you.

Book an operations reviewBrowse CloudSouq
Noura

Noura makes every responsibility visible before operations begin.