Secure, reliable connectivity for your business.
Your whole network infrastructure managed — connectivity, security and performance — so the business stays always connected, fast and resilient.
24×7 network monitoringPriced per VM bundleSD-WAN & VPN managed
Capabilities
What a managed network operation gives you
24×7 network monitoring
Links, devices and paths watched continuously, with alerting that reaches an engineer rather than a mailbox.
Outages seen before users call
Firewall & security device management
Rules, firmware and policy lifecycle handled with a reviewed change process.
A rulebase that stays legible
LAN, WAN & SD-WAN managementSwitching, routing and multi-site overlay managed as one estate rather than site by site.One network, one standard
VPN & remote accessSite-to-site and user access managed, monitored and kept patched.Remote work without gaps
Performance optimisationLatency, loss and throughput tracked per path, with tuning where the numbers justify it.Applications feel faster
Configuration backup & change managementEvery device configuration versioned and restorable, every change reviewed.Rollback in minutes
DDoS & anomaly detectionTraffic baselining with anomaly alerting and scrubbing coordination when volume turns hostile.Attacks absorbed, not survived
Reporting and design advisoryMonthly operational reports, quarterly reviews and design support as the estate changes.Guidance, not just tickets
Compare service levels
Every capability, level by level
See how each level is designed to keep the network fast, secure and always connected.
Level 02Most chosen
StandardEnhanced monitoring and management
Adds WAN and SD-WAN management, performance optimisation, capacity planning, configuration backup and quarterly reviews.
Best forProduction workloadsMulti-site estatesGrowing networks
Support Coverage8×5SLAStandard
13 of 16 capabilities
New at this level
✓WAN & SD-WAN Management✓Performance Monitoring & Optimisation✓Bandwidth & Capacity Planning✓Configuration Backup & Change Management✓Quarterly Service Review
Upgraded here
↑Incident Response (L1/L2/L3)Basic → Standard
Carried over from lower levels
✓24×7 Network Monitoring✓Firewall & Security Device Management✓LAN / Switch Management✓VPN & Remote Access Management✓Monthly Operational Report
Not included — unlocks higher up
+DDoS & Traffic Anomaly DetectionProfessional+Design & Advisory SupportProfessional+Dedicated Technical Account ManagerProfessional
Plan options at this level
Move between levels or resize the plan at a re-baseline you approve — upgrades apply from the next cycle.
Pricing is available after login — configure a level and bundle in the portal.Scope your estate →
How it is priced
By VM bundle, or estate-wide
Both are flat monthly fees. Neither depends on how many sites or which country they sit in.
VM Bundles3 to 50 VMs
A level and a bundle size, adjustable as the network estate grows.
✓Upgrade or downgrade any time
✓Different levels for different sites
✓Add-ons for SD-WAN, DDoS and remote hands
Best for defined environments.
Sign in to explore plansEstate-wideEvery site
One network standard across every site and device, with routing policy and documentation held centrally.
✓Consistent configuration standards
✓One topology document, kept current
✓Design advisory included from Professional
Best for multi-site organisations.
Sign in to explore plansWho decides, who runs it
What each group gets from Network Operations
Four groups shape a cloud decision. Pick the one you belong to — the platform reads differently from each seat.
“Connectivity stopped being a fire drill”
Proactive monitoring and rapid response reduce the downtime that quietly costs revenue every quarter.
GovernedSovereignPredictable
FAQs
What does Network Operations include?
Monitoring, firewall and device management, LAN/WAN and SD-WAN, VPN, performance and capacity work — depth depends on the level.
Can we upgrade or downgrade later?
Yes, in both directions — change the level or the number of covered VMs at a re-baseline you approve, applied from the next billing cycle.
Do you manage third-party network devices?
Yes, where we can reach and support them. Supported vendors and models are confirmed during onboarding.
What SLAs are offered?
Standard on Essential and Standard, Priority on Professional and Premium on Enterprise, with 24×7 coverage from Professional upward.
How is network performance monitored?
Latency, loss, throughput and device health are tracked continuously, with monthly reports and quarterly reviews from Standard.
Can we add SD-WAN or DDoS protection later?
Yes — both are add-on components that attach to any level without changing your bundle.
Backed by the Managed Services SLA
Every domain runs on the same response matrix — P1 answered in 15 minutes, around the clock.
Noura — AI Cloud Experience Guide
Two ways Noura gets you moving
Choose the way that fits you best — Noura makes every step simple.
Not sure where to start?
Start the conversation
Describe the workload in plain language — Noura works out the tiers, sizes and protection with you.
Plain language input
Smart sizing & protection
No commitment. Just clarity.
Want to see it working?
Experience it in the marketplace
Explore CloudSouq experiences built on these services — see Network Operations working inside real solutions before you commit to anything.
Try real solutions
See it work in action
Commit with confidence
Noura is your guide at every step—from first question to final success.Intelligent
GuidanceSecure &
TrustedHuman
Simplicity
GuidanceSecure &
TrustedHuman
Simplicity